Snapchat is back online after some users had problems with the app this morning, with several noting on Twitter that they were unable to send snaps. In a tweet posted at 7:29AM ET, Snap said it it was looking into the problem and, at 10:31AM ET, the company said the issue was fixed. All systems should now be back online.
We’re aware that some Snapchatters are having issues using the app right now - hang tight, we’re looking into it!— Snapchat Support (@snapchatsupport) October 13, 2021
The issue has been fixed! If you're still having trouble, please let us know. Happy Snapping!— Snapchat Support (@snapchatsupport) October 13, 2021
Outage reports from users skyrocketed on Down Detector just before 7AM ET before tapering off somewhat at around 9:30AM. A heat map indicated that reports were coming in from across the US. A Snap spokesperson told Engadget that not all users were affected.
This is the latest big outage to affect a major social media service over the last week or so. Facebook, Instagram and WhatsApp were down for more than six hours on October 4th. Facebook blamed the outage on a "faulty configuration change" that caused havoc with the DNS servers. Facebook's apps went down yet again for a couple of hours last Friday. Twitter, meanwhile, briefly had issues of its own on Tuesday evening, with tweets not loading for some users for a spell.
Update 10/13 10:45AM ET: Snapchat is up and running again.